Klaviyo

Use Redo data, such as returns, exchanges and more, in your Klaviyo flows.

Built by
Redo Tech
Category
Customer Management

Overview

Klaviyo is a powerful marketing automation platform designed for ecommerce businesses to create personalized and data-driven email and SMS campaigns. By leveraging customer data, Klaviyo allows brands to send targeted messages based on behaviors, preferences, and purchase history. With easy-to-use segmentation, automation, and reporting tools, Klaviyo helps businesses drive engagement, increase sales, and optimize their marketing efforts. Its seamless integrations with ecommerce platforms and other tools make it an essential solution for businesses looking to scale their marketing programs.

Key Benefits and Use Cases:

  • Data-Driven Campaigns: Use customer data to create highly targeted and personalized email and SMS campaigns.
  • Segmentation and Automation: Automate workflows and segment audiences based on behaviors like cart abandonment, past purchases, and browsing history.
  • Advanced Reporting: Track the performance of your campaigns in real time with in-depth reporting and analytics.
  • Seamless Integrations: Easily integrate with popular ecommerce platforms to streamline marketing operations.

Setup your integration

The integration of Klaviyo with Redo allows businesses to leverage returns and exchanges data from Redo within Klaviyo’s automated email and SMS workflows. By incorporating this data, brands can send targeted messages based on customers’ post-purchase behavior, such as reminders for exchanges, updates on return statuses, or personalized offers to encourage repeat purchases. This integration empowers businesses to optimize their communication strategy, improve customer retention, and ensure that customers have a seamless and supportive experience after a return or exchange. With Klaviyo’s automation and Redo’s returns solution, businesses can enhance their customer engagement and create more meaningful post-purchase interactions.

To set up your Klaviyo integration, follow these steps:

  1. Generate an API key in Klaviyo
  2. Send to Redo for us to sync via API

The entire setup can be done in about 10 minutes. Reach out to our team if you need instructions on generating the API key.

Frequently asked questions

How does an exchange happen?
How are labels created for the customer?
How can I track the return and exchange orders?
How will I know when the return is received by the supplier?
What if I have my Redo return flow marked to “Return in Transit”?

Frequently asked questions

What is the partnership between Shop and Redo?
What is the Shop app?
I didn’t realize I was selling my products in the Shop app. How does this happen?
What is Redo?
I already have Redo functionality set up in the Redo app. How will it show up in the Shop app?
How much does this new feature cost me?
How do I make changes to Redo that are displayed in the Shop app?
Why was this enabled for me?
How do I deactivate the Redo functionality?
What should I expect in terms of results?
Where can I look at the results?
Who do I contact if I need more information?