AI agents that automate, optimize, and elevate your eCommerce stack.

AI performs better on the customer journey when it's all in one place.
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Over 2,500 companies using Redo's AI Agents
G2
1,000+ Reviews

AI Exchange Agent

Increase exchanges through intelligent recommendations

Instantly analyze return reasons like color, sizing, and fit to intelligently suggest better matches for exchange
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Get higher engagement at a
lower cost

You're competing with hundreds of other companies pushing for your customer's attention. Stand out in every inbox with interactive elements and better customization with AI-generated customer profiles and product recommendations.
Email
01
SMS
02
Order Tracking
03
Get a Demo
Get started

The checkout experience isn't one-size-fits-all

Easily test segments and unique checkout offers at the most important part of the buying process. Customers are seeing a 14.9% increase in revenue-per-order when using checkout optimization.
AI Sales Agent
01
Checkout Optimization
02
Order Tracking
03
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Improve response time and CSAT while reducing headcount

Only pay for features that you need. Consolidate your support channels in one easy-to-use dashboard. We layer AI throughout the tool for quicker, more accurate responses so you spend less time crafting responses and more time solving problems.
AI that matches your brand voice
01
Co-Pilot and Auto-Pilot
02
Support across the whole buying cycle
03
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AI Return Review Agent

Spend less time reviewing returns with instant AI reviews

Let AI analyze images to identify damaged products, wrong products, and more to eliminate returns abuse and recommend an action.
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AI Returns Analytics

Get instant insights about product returns by chatting with our Returns AI

Ask questions using normal language and get immediate responses with returns data that the whole organization can use.
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Get started

Get higher engagement at a
lower cost

You're competing with hundreds of other companies pushing for your customer's attention. Stand out in every inbox with interactive elements and better customization with AI-generated customer profiles and product recommendations.
Email
01
SMS
02
Order Tracking
03
Get a Demo
Get started

The checkout experience isn't one-size-fits-all

Easily test segments and unique checkout offers at the most important part of the buying process. Customers are seeing a 14.9% increase in revenue-per-order when using checkout optimization.
AI Sales Agent
01
Checkout Optimization
02
Order Tracking
03
Get a Demo
Get started

Improve response time and CSAT while reducing headcount

Only pay for features that you need. Consolidate your support channels in one easy-to-use dashboard. We layer AI throughout the tool for quicker, more accurate responses so you spend less time crafting responses and more time solving problems.
AI that matches your brand voice
01
Co-Pilot and Auto-Pilot
02
Support across the whole buying cycle
03
Get a Demo
Get started

AI Marketing Persona Builder

Build personas based on thousands of interactions instead of old triggers

The person behind the 'add-to-cart' is more important than the event. Intelligently recommend the right action, with the right product at the right time based on an AI analysis of each individual.
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AI Abandonment SMS

Capture more cart abandons with custom SMS messaging

On every checkout abandon, AI will analyze the individual behaviors and recommend an action via SMS based on previous history, current interactions, and more giving a 1:1 experience on every send.
Add to Demo
Get started

Get higher engagement at a
lower cost

You're competing with hundreds of other companies pushing for your customer's attention. Stand out in every inbox with interactive elements and better customization with AI-generated customer profiles and product recommendations.
Email
01
SMS
02
Order Tracking
03
Get a Demo
Get started

The checkout experience isn't one-size-fits-all

Easily test segments and unique checkout offers at the most important part of the buying process. Customers are seeing a 14.9% increase in revenue-per-order when using checkout optimization.
AI Sales Agent
01
Checkout Optimization
02
Order Tracking
03
Get a Demo
Get started

Improve response time and CSAT while reducing headcount

Only pay for features that you need. Consolidate your support channels in one easy-to-use dashboard. We layer AI throughout the tool for quicker, more accurate responses so you spend less time crafting responses and more time solving problems.
AI that matches your brand voice
01
Co-Pilot and Auto-Pilot
02
Support across the whole buying cycle
03
Get a Demo
Get started

AI Marketing Template Builder

Replicate your favorite email inspiration with your branding in seconds

Forward the best emails you receive to your Redo instance and let AI recreate a template for you with your branding in seconds.
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AI Support Agents

Spend less time crafting responses and more time solving problems

Co-pilot will automatically craft responses to inquiries based on previous interactions and brand knowledge allowing you to review and send. When the AI has earned your confidence, auto-pilot for frequently asked questions.
Add to Demo
Get started

Get higher engagement at a
lower cost

You're competing with hundreds of other companies pushing for your customer's attention. Stand out in every inbox with interactive elements and better customization with AI-generated customer profiles and product recommendations.
Email
01
SMS
02
Order Tracking
03
Get a Demo
Get started

The checkout experience isn't one-size-fits-all

Easily test segments and unique checkout offers at the most important part of the buying process. Customers are seeing a 14.9% increase in revenue-per-order when using checkout optimization.
AI Sales Agent
01
Checkout Optimization
02
Order Tracking
03
Get a Demo
Get started

Improve response time and CSAT while reducing headcount

Only pay for features that you need. Consolidate your support channels in one easy-to-use dashboard. We layer AI throughout the tool for quicker, more accurate responses so you spend less time crafting responses and more time solving problems.
AI that matches your brand voice
01
Co-Pilot and Auto-Pilot
02
Support across the whole buying cycle
03
Get a Demo
Get started
What brands are saying
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Kasandra Scales
Busy & Baked

It's saved us. It saved me because I'm customer support. So many things. I'm like, 'please go to our return center.'

Kendra
The Rustic C Boutique

I love that. That looks honestly fabulous, much better than anything that I the other apps that I was working on, so I love that

Autumn Rivera
CPAP

I'm gonna have so much fun with like, so much fun with these flow paths.

Michael Garcia
Audien Hearing

Redo has inspired this whole entire push internally for ironing out audience reverse logistics

What our customers are saying
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Honestly, Redo has been a game-changer for our exchange rates. We were looking for a way to get more customers to swap items instead of just returning them, and Redo has delivered.
The cost savings alone made the change a no-brainer, but on top of that, their service has been unmatched.
Redo's AI SMS abandonment messages are performing 3X better than our regular messages - that's huge for our brand! Super easy to set up and manage both SMS and email on the same page. Everything is just what I need!
Auto batching has made our fulfillment process incredibly efficient. We’re saving so much time!
We love love love the scan-to-verify feature. No mouse, no keyboard. Just fast, error-free packing!
Redo's software has made everything faster. It has freed up half of my day to work on other tasks.
The packing slips, the labels, our entire fulfillment setup, it all looks perfect. This setup is electric.”
“Returns flatlined, but exchanges went up a 78%, and that means money in my bank account.”
Primo logo
The cost savings is just nuts. We pay for dozens of point solution and it adds up. Having all of your products under one platform is just so much better, and cheaper!
Redo has transformed our returns process! The seamless ShipHero integration and customizable flows have saved our team countless hours, while the shop on-site exchange option keeps our customers happy and engaged.
Start getting more profit from each buyer touch point
Tools enhanced by AI build the products that can drastically impact your business. Take 30 minutes to see how today.
Primo logo
Redo has done a lot of great things, and I think Redo’s AI responses might be one of the best, if not the best.
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