Let us show you REDO

Personalize the most critical parts of your customer's journey

Our AI-powered platform helps your team do more with less

2,500+ ecommerce businesses trust Redo

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"I lost so much sleep worrying about what we were gonna do about the tech stack, and, I'm actually starting to just settle in and be like, okay. But now we have Redo."

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Let us show you REDO

Operate smarter and serve customers better.

Automate returns, exchanges, claims, and warranties

With AI support, fraud detection, and customer-facing portals

Streamline fulfillment and reduce shipping errors

Using real-time analytics and automated order management

Optimize checkout and boost AOV with one-click upsells

Drive retention with smarter post-purchase marketing

Including AI-built emails, SMS flows, and premium order tracking

Scale CX with AI agents across every support channel

Integrated directly into your stack and always on

3,000+ ecommerce businesses trust Redo

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What our customers are saying

We appreciate Redo’s seamless Shopify integration, robust reporting, and the ability to manage everything from returns to order tracking in one place. The team's responsiveness and commitment to our success make Redo an invaluable partner.

Honestly, Redo has been a game-changer for our exchange rates. We were looking for a way to get more customers to swap items instead of just returning them, and Redo has delivered.

The cost savings alone made the change a no-brainer, but on top of that, their service has been unmatched.

Redo's AI SMS abandonment messages are performing 3X better than our regular messages - that's huge for our brand! Super easy to set up and manage both SMS and email on the same page. Everything is just what I need!

Auto batching has made our fulfillment process incredibly efficient. We’re saving so much time!

We love love love the scan-to-verify feature. No mouse, no keyboard. Just fast, error-free packing!

Redo's software has made everything faster. It has freed up half of my day to work on other tasks.

The packing slips, the labels, our entire fulfillment setup, it all looks perfect. This setup is electric.”

“Returns flatlined, but exchanges went up a 78%, and that means money in my bank account.”

The cost savings is just nuts. We pay for dozens of point solution and it adds up. Having all of your products under one platform is just so much better, and cheaper!

Redo has transformed our returns process! The seamless ShipHero integration and customizable flows have saved our team countless hours, while the shop on-site exchange option keeps our customers happy and engaged.

Keep more revenue in your brand’s hands with Redo

Redo powers the post-purchase experience for modern brands, making every return an opportunity to retain customers, protect margins, and build lifetime value.