Salesforce Commerce Cloud

Connect Redo and Salesforce Commerce Cloud to handle all your post-purchase needs from returns and order tracking to customer support and warranties and everything in between.

Built by
Redo
Category
Sales Channels
Connect with
Salesforce Commerce Cloud
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Overview

Salesforce Commerce Cloud is a comprehensive ecommerce platform designed to help businesses deliver exceptional shopping experiences across every channel. With features like AI-driven personalization, seamless integrations, and scalable infrastructure, Commerce Cloud empowers brands to create customer-centric journeys that drive sales and loyalty. Its robust tools for merchandising, marketing, and order management make it a go-to solution for retailers looking to streamline operations and optimize their ecommerce strategy.
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Key Benefits and Use Cases:
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  • Unified Commerce Experiences: Deliver consistent shopping experiences across web, mobile, and in-store channels.
  • AI-Powered Personalization: Use Salesforce Einstein AI to deliver tailored product recommendations and marketing campaigns.
  • Scalable and Secure: Handle high traffic volumes with a scalable, enterprise-grade platform.
  • Omnichannel Order Management: Manage inventory, fulfillment, and customer orders seamlessly across all channels.

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Setup your integration

Salesforce Commerce Cloud is an enterprise-grade eCommerce platform designed to unify the customer experience across digital and physical channels. It stands out for its deep integration with the broader Salesforce ecosystem, enabling personalized commerce through powerful data, AI, and CRM capabilities.


Reach out to our team today to set up your integration

Frequently asked questions

How does an exchange happen?
How are labels created for the customer?
How can I track the return and exchange orders?
How will I know when the return is received by the supplier?
What if I have my Redo return flow marked to “Return in Transit”?

Frequently asked questions

What is the partnership between Shop and Redo?
What is the Shop app?
I didn’t realize I was selling my products in the Shop app. How does this happen?
What is Redo?
I already have Redo functionality set up in the Redo app. How will it show up in the Shop app?
How much does this new feature cost me?
How do I make changes to Redo that are displayed in the Shop app?
Why was this enabled for me?
How do I deactivate the Redo functionality?
What should I expect in terms of results?
Where can I look at the results?
Who do I contact if I need more information?