Let an AI exchange agent analyze the customer, return reasons, and product offerings to deliver the right exchange at the right moment. As a customer goes through the return flow, the AI will immediately analyze the reasons and recommend a new product, increasing exchange rate and retaining more revenue.
AI will review images, customer history, and your policy to recommend to manage or approve returns and recommend where to route returns based on product quality. Reduce the manual lift on your team and increase the accuracy of enforcing your return policy.
Forward email inspiration to your Redo instance and have AI immediately create a branded template you can use for your campaigns. Easily build a library of templates that top brands are using for your own brand to quickly level up your marketing campaigns.
It's saved us. It saved me because I'm customer support. So many things. I'm like, 'please go to our return center.'
I love that. That looks honestly fabulous, much better than anything that I the other apps that I was working on, so I love that
I'm gonna have so much fun with like, so much fun with these flow paths.
Redo has inspired this whole entire push internally for ironing out audience reverse logistics
Redo offers a user-friendly, branded returns portal where customers can initiate and track returns effortlessly. It streamlines returns with clear, guided steps, improving customer satisfaction and reducing customer service workload.
Redo provides detailed analytics, including return reasons, product-specific return trends, customer satisfaction ratings, and operational efficiency metrics, enabling you to identify opportunities to reduce returns and enhance profitability.
Yes, Redo integrates smoothly with leading ecommerce platforms like Shopify, Salesforce CommerceCloud, BigCommerce and can integrate with custom sites, ensuring automatic syncing of order information, inventory updates, and refund processes. This makes setup fast and minimizes operational disruptions.
Yes! Redo offers competitive international shipping rates, and our software automatically generates all required customs forms to streamline your global shipping process.
Yes, Redo automatically chooses the most cost-effective shipping rate. You can also set up advanced automations to select the best rate based on your preferences for carrier service levels.