EMAIL & SMS
Email and SMS built for better personalization and interaction
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G2

$COST/SEND — And increase conversions

Use persona-based marketing instead of segments for better 1:1 personalization with interactive elements that drive engagement
Details

• AI persona builder
• AI template builder
• 1:1 SMS abandon flows
• Interactive emails
• Workflow creation
• Campaign creation

Benefits

• Increase engagement by 66%
• Increase conversion rates 40% with shoppable emails
• Increase conversion rates 300% with SMS abandon
• Increase reorder rate by 5%
• More personalization
• Quicker campaign creation
• White glove workflow transfer

1:1 marketing through AI
Personas not segments

Analyze thousands of data points to create personas that drive product recommendations, campaign inclusion, SMS messaging and more. Instead of creating your own segments based on standard triggers, AI will analyze the full context for each user to build detailed personas for better personalization.

Personalized SMS Abandon

Send detailed SMS abandon messages based on individual behaviors, past purchases, returned products and more to send unique messages to every shopper. Turn a high converting channel into a scaling revenue driver with one-to-one messages tailored to every individual.

Custom email template builder

Forward email inspiration to your Redo instance and have AI immediately create a branded template you can use for your campaigns. Easily build a library of templates that top brands are using for your own brand to quickly level up your marketing campaigns.

Why choose Redo Email & SMS
Interactive shoppable emails

Shoppers can browse, select variants, add to cart and initiate checkout directly from your email. Competing for inbox attention becomes a lot easier when the email your sending has interactive elements and buyers can shop without having to leave their email.

Unique data points

Easily include (or exclude) customers returning products, engaging with support, or other interactions to ensure your sends go to the right person that will engage and increase revenue. Coupled with the AI persona builder, having additional data points from the Redo platform gives you granularity with your audience you can't get anywhere else.

One platform for Email and SMS

Manage and engage with your personas across both email and SMS within the same dashboard. Make sure you have advanced insight and coordination across your marketing efforts. Maximize your revenue while minimizing the time to build.

More profit through personalized interactions

AI agents optimize your entire workflow

Post-purchase touch points become profit drivers
Automatically recommend exchanges, review returns images for approval and more with AI integrated into your returns process.
  • Increase exchange rates
  • Gain deeper customer insights
  • Reduce customer support tickets
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1:1 marketing messaging and campaign builds guided by AI
Segments quickly become detailed buyer personas that direct who, what, and when to send your campaigns.
  • Higher engagement rates
  • More conversions
  • Faster campaign creation
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Get a Demo
Provide 24/7 customer support without hiring
Your customers get constant access to having questions answered both before and after purchases with an AI trained on your brand, products, and voice.
  • Faster response times
  • More availability
  • Higher CSAT
Get a Demo
Get a Demo

Have questions?

What makes Redo’s Email and SMS platform different from other providers?

Redo’s platform sets itself apart by offering interactive email capabilities that drive higher engagement through dynamic content like surveys, product carousels, and instant checkout experiences. Additionally, Redo utilizes advanced AI to build richer, more accurate buyer personas, enabling highly targeted and personalized communication to enhance customer loyalty and boost conversions.

Can I use Redo’s Email and SMS solutions independently, or must I adopt the entire Redo platform?

Yes, you can easily deploy Redo’s Email and SMS solutions independently. However, integrating these solutions with Redo’s full suite of post-purchase tools—such as returns, exchanges, and warranties—unlocks greater insights and more effective customer journey personalization.

How does Redo ensure compliance with data privacy and messaging regulations?

Our platform includes built-in tools for consent management, automated compliance checks, and comprehensive auditing capabilities to protect your business and your customers. Redo is SOC 2 Type 1 compliant and is in the reviewal process for SOC2 Type 2.

Can Redo’s Email and SMS platform handle high-volume sending reliably?

Absolutely. Redo’s infrastructure is designed for scalability and reliability, effortlessly supporting businesses with large customer bases and high-volume messaging demands. Our robust platform maintains exceptional deliverability and uptime, even during peak traffic.

Does Redo provide analytics to measure the success of Email and SMS campaigns?

Yes, Redo offers advanced analytics and reporting tools directly within the platform. These tools allow you to track essential metrics like open rates, click-through rates, conversion rates, and ROI, helping you optimize your campaigns and continuously improve customer engagement and lifetime value.

Start getting more profit from each buyer touch point
Tools enhanced by AI build the products that can drastically impact your business. Take 30 minutes to see how today.
"I basically wanna move forward with just about the whole suite of stuff. What's next steps"

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