WARRANTIES
Warranties as a tool to build lifelong customers
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G2

$FREE — And increase your marketing lists

Increase brand trust and open a new way to build customer lists from in-store and marketplace purchases
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Details

• Warranty registration flow
• Warranty claim flow
• Wholesale claim management
• Repairs management
• Email opt-in for retail purchases

Benefits

• Marketing opt-in at 49%
• Reduce time on warranties by 60%
• Increase conversion rate
• Increase LTV
• Decrease support tickets

Warranties become a growth lever
Increase conversion at checkout

Give shoppers peace of mind at checkout with an extended warranty offer. Show your confidence in your products and willingness to help customers over an extended period of time with your product to help build lifetime customers.

Revenue through warranties

Gain an added revenue stream for your business and easily handle warranty claims to build life-long customers for your business. A/B test different ways that the warranty offer is shown on your site to find the best way to present the offer to your customers.

Grow your audience

Increase email opt ins from in-store and marketplace purchasers to grow your marketing lists and learn about customers you wouldn’t reach any other way. Opt-in happens seamlessly through the warranty registration portal where you can customize how to position or incentivize an email opt-in. Finally you can unlock visibility into who your in-store buyers are.

How warranties impact businesses
60%
reduction in time spent managing warranty claims
“It’s incredibly user-friendly. My team loves the AI system, templates, ticket merging, and user visibility features. These have significantly improved how we respond to customers. We're more organized, efficient, and faster in our replies.”
49%
increase in email opt in during warranty registration

More profit through personalized interactions

AI agents optimize your entire workflow

Post-purchase touch points become profit drivers
Automatically recommend exchanges, review returns images for approval and more with AI integrated into your returns process.
  • Increase exchange rates
  • Gain deeper customer insights
  • Reduce customer support tickets
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1:1 marketing messaging and campaign builds guided by AI
Segments quickly become detailed buyer personas that direct who, what, and when to send your campaigns.
  • Higher engagement rates
  • More conversions
  • Faster campaign creation
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Provide 24/7 customer support without hiring
Your customers get constant access to having questions answered both before and after purchases with an AI trained on your brand, products, and voice.
  • Faster response times
  • More availability
  • Higher CSAT
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How it fits in the platform
Add more tools to build customer confidence and loyalty
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Brands taking advantage of the warranties portal are unlocking the ability to learn who is buying their products in retail locations through a high converting warranty registration flow
Returns
The returns and warranties portal are built in the same dashboard allowing shared learnings across products to how your customers use, value, and respond to your product.
Email SMS
Increase your marketing list size through email opt ins from the warranty registration process. Gain access to in-store purchasers and marketplaces through warranty opt ins.
Claims
No more support tickets for lost, stolen, or damaged orders. Our free claims portal handles it all. And you keep the upside with rev share.

Have questions?

What makes Redo’s warranties product different from other warranty providers?

Redo’s warranties platform uniquely captures in-store and online customer information through seamless registration, turning warranty management into an opportunity to enhance customer relationships. With built-in AI-driven analytics, it enables precise upselling and personalized communication, increasing customer loyalty and lifetime value.

Can Redo’s warranties integrate easily with my existing ecommerce and POS systems?

Yes, Redo is designed for seamless integration with popular ecommerce platforms and point-of-sale systems, allowing you to effortlessly manage warranties across all sales channels without disrupting your current operations.

How do customers activate their warranties with Redo?

Customers can easily activate their warranties by scanning a QR code, visiting a branded landing page, or responding to SMS/email prompts. This frictionless activation captures valuable customer data, enhancing your ability to provide personalized offers and support.

Can Redo help us upsell extended warranties effectively?

Absolutely. Redo employs AI-driven analytics to predict customer purchasing behaviors and preferences, enabling targeted upsell opportunities for extended warranties. Automated messaging and smart segmentation further ensure timely, relevant offers that boost revenue.

What kind of analytics and reporting does Redo provide for warranty programs?

Redo provides robust analytics that track warranty registrations, activation rates, customer engagement, upsell success, and more. These insights empower you to optimize warranty offerings, measure effectiveness, and continually refine your customer retention strategies.

Start getting more profit from each buyer touch point
Tools enhanced by AI build the products that can drastically impact your business. Take 30 minutes to see how today.
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