Gmail

Send, receive and monitor any email communication from your connected Gmail accounts in your Redo portal.

Built by
Redo
Category
Messaging Channel
Connect with
Gmail
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Overview

Gmail is one of the world’s most widely used email platforms, offering a user-friendly interface, robust security features, and seamless integration with Google’s suite of tools. Designed for both personal and business use, Gmail supports streamlined communication, collaboration, and productivity. With advanced search capabilities, organizational tools like labels and filters, and a focus on delivering reliable email service, Gmail is an essential platform for connecting with customers and managing communication efficiently.
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Key Benefits and Use Cases:
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  • Effortless Communication: Send and receive emails with a reliable, intuitive interface that supports high volumes of correspondence.
  • Organizational Features: Use filters, labels, and categories to manage email workflows and maintain inbox efficiency.
  • Collaboration: Integrate with Google Workspace tools like Docs, Sheets, and Meet for seamless teamwork.
  • Security and Reliability: Benefit from Google’s advanced spam filtering and protection against phishing attacks.

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Setup your integration

Integrating Gmail with Redo allows businesses to centralize email communication alongside other support channels like SMS, chat, and social media within a single, unified dashboard. This integration makes it easier for support teams to manage customer inquiries from Gmail directly through Redo, ensuring no message slips through the cracks. Redo’s AI-powered features further enhance support by automating responses to frequent inquiries, prioritizing emails based on urgency, and delivering proactive customer support. Together, Gmail and Redo create a streamlined omnichannel experience that improves response times, increases productivity, and delivers exceptional customer service—all within a cohesive, AI-optimized support suite.

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If you're already using Redo, you can set up your Gmail integration with the steps below:
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  • Sign in to Redo (app.getredo.com)
  • Go to settings -> channels -> Email -> Manage
  • Press “Connect”
  • Sign in to your Gmail account
  • Integration is now set up

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Frequently asked questions

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Frequently asked questions

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