Personalization
at every touchpoint

You’re obsessed with building a brand.
We’re obsessed with making the logistical pieces as seamless as possible.

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2,500+ ecommerce businesses trust Redo

Revolutionary for each department.

Operations built to maximize profit.

All orders, shipping, returns, claims, and warranties can be under a single roof.

51%

Increase in retained revenue
through AI agents.

Reach your customers 1:1 with personalization

Every customer communication can be enhanced by the data Redo uniquely owns.

40%

Increase in conversion rate with shoppable emails

Improve conversion and make more profit.

We’ve have all the tools you need, and the power of AI to keep you testing and iterating in perpetuity.

CHECKOUT OPTIMIZATION

ONE-CLICK UPSELL

14.9%

increase in revenue per
checkout visit

Stay connected with customers 24/7

Consolidate all your channels into a single spot and automate any or all parts of your support.

SUPPORT CHAT

CONCIERGE

37%

Decrease in response times from brands not previously using a support software

Tools to fit any business need.

Each of our tools are built to stand on their own. Combined, they’ll make you feel unstoppable.

GET A DEMO

Get a Demo

Returns

Get a free returns and exchanges portal to streamline your post-purchase experience and retain more revenue through exchanges.

Order management

Remove manual steps from the pick, pack and ship process. Fulfill orders faster with fewer errors through a free order management software.

Email & SMS

Sell more with shoppable emails and SMS powered by real customer behavior, not guesswork. Smarter targeting. Better timing. More revenue.

Checkout optimization

Increase conversion rate and revenue per order by A/B testing the most important step in the buying process, the checkout page and optimizing your shipping rates.

Order tracking

Your most opened emails are your biggest missed opportunity. Turn transactional messages into revenue drivers through branded tracking emails and pages.

Support

Decrease response times while increasing your customer loyalty through consolidated and automated support channels.

Warranties

Increase conversion rate and your marketing list sizes through a better optimized warranty registration and claim processing portal.

Claims

No more support tickets for lost, stolen, or damaged orders. Our free claims portal handles it all. And you keep the upside with rev share.

AI agents personalize  anything and everything.

Exchange optimization agent

Improve your exchange rate by 10%+ with our exchange agent. Help guide your customers through the most ideal experience for both parties.

Return analysis agent

Let AI analyze images to identify damaged products, wrong products, and more to eliminate returns abuse and recommend an action.

Email template builder agent

Forward the best emails you receive to your Redo instance and let our AI will instantly transform them into branded templates you can reuse.

AI Marketing Persona Builder

Build personas based on thousands of interactions instead of old triggers.

What brands are saying

Get a demo

Kasandra Scales

Busy & Baked

It's saved us. It saved me because I'm customer support. So many things. I'm like, 'please go to our return center.'

Kendra

The Rustic C Boutique

I love that. That looks honestly fabulous, much better than anything that I the other apps that I was working on, so I love that

Autumn Rivera

CPAP

I'm gonna have so much fun with like, so much fun with these flow paths.

Michael Garcia

Audien Hearing

Redo has inspired this whole entire push internally for ironing out audience reverse logistics

What our customers are saying

GET A DEMO

Honestly, Redo has been a game-changer for our exchange rates. We were looking for a way to get more customers to swap items instead of just returning them, and Redo has delivered.

The cost savings alone made the change a no-brainer, but on top of that, their service has been unmatched.

Redo's AI SMS abandonment messages are performing 3X better than our regular messages - that's huge for our brand! Super easy to set up and manage both SMS and email on the same page. Everything is just what I need!

Auto batching has made our fulfillment process incredibly efficient. We’re saving so much time!

We love love love the scan-to-verify feature. No mouse, no keyboard. Just fast, error-free packing!

Redo's software has made everything faster. It has freed up half of my day to work on other tasks.

The packing slips, the labels, our entire fulfillment setup, it all looks perfect. This setup is electric.”

“Returns flatlined, but exchanges went up a 78%, and that means money in my bank account.”

The cost savings is just nuts. We pay for dozens of point solution and it adds up. Having all of your products under one platform is just so much better, and cheaper!

Redo has transformed our returns process! The seamless ShipHero integration and customizable flows have saved our team countless hours, while the shop on-site exchange option keeps our customers happy and engaged.

Start getting more profit from each buyer touch point

Tools enhanced by AI build the products that can drastically impact your business. Take 30 minutes to see how today.

"The cost savings is just nuts. We pay for dozens of point solutions and it adds up. Having all of your products under one platform is just so much better, and cheaper!"

- Primo Golf

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Personalization at every touchpoint

Personalization
at every touchpoint