Transform post purchase experience with no price tag

Crush cart abandonment & watch loyalty soar through elevated purchase & post purchase experience - completely free.

The new way for returns

The old way ate profits and built friction with customers. The redo way amplifies sales and cultivates customer loyalty.

Cart confidence.

Our free return coverage, derisks every purchase and surges customer trust and checkout rates.

Create customers for life.

Premium brands know that their customers expect a premium experience and our shopping & return portal do just that.

Advanced features, zero cost.

Enjoy innovation & advanced features that fit your brand’s needs, without the hefty price tag.

pillow cube
gathre
primo
collaro
hazel & olive
Limelush

For merchants, by merchants.

“Redo finally provides a way for all ecommerce brands to offer a premium post purchase experience, without any price tag. But even more important is that redo is backed & advised by reputable Merchants who have an aligned goal to build an innovation that increases customer lifetime value, and loyalty to amplify growth - totally free.”

Taylor B.

Founder of Redo & Previous Merchant

We make money when we reduce your returns, unlike our competitors.

"Love the unlimited free returns. Just ordered 2 more shirts.”
Kate A.
&Collar Customer
Robyn L.
Customer at Pillow Cube
"I loved the pillow so I didn't need to return anything, but loved the peace of mind free returns gave to me."
"I have trouble finding pants that fit correctly, so being able to do multiple free exchanges until I found the right size rocked."
Tyler H.
Customer at Primo
“Easy returns unlike other online boutiques! Thank you for the great shopping experience.”
Jana A.
Customer at Diva Boutique
"This is worth it to get something that fits right!"
Melissa S.
Customer at &Collar
"I'm very glad redo was an option!"
Hayley B.
Customer of Pillow Cube
"Love the unlimited free returns. Just ordered 2 more shirts.”
Kate A.
&Collar Customer
"I loved the pillow so I didn't need to return anything, but loved the peace of mind free returns gave to me."
Robyn L.
Customer at Pillow Cube
"I have trouble finding pants that fit correctly, so being able to do multiple free exchanges until I found the right size rocked."
Tyler H.
Customer at Primo

Reduce Your Returns with AI Insights

Redo AI Insights finds operational & product anomalies then produces suggestions that reduce your return rate.

Answers to our most frequently asked questions

Is redo really free for Merchants?

Yes, Redo is indeed free! We believe in simplifying the return process for both merchants and customers, which is why we offer our platform without any costs to you. Our aim is to provide a seamless return experience that benefits your customer lifetime value without adding extra expenses.

Do all customers have access to the return portal even if they don't purchase redo with their order?

Absolutely! At Redo, we are committed to ensuring that all customers, regardless of whether they purchased Redo with their order, have access to our user-friendly return portal. Our goal is to make the return process effortless and convenient for everyone involved.

How do you guys make money?

We monetize through our innovative return coverage model. It's a win-win: our customers enjoy peace of mind with no extra cost to you, and we make money when we reduce your returns.

Are there any hidden fees?

No, there is not! Redo is 100% free. Transparency is at the core of our values which is why we provide a record of which customers purchased return coverage, which didn't, and how all charges happened.

How will my customers respond when we offer free return coverage?

We see a positive response from Merchant's customers when launching return coverage. Customers want a risk-free shopping experience, and a commitment from the brands they shop to their satisfaction. By doing both this increases conversion rates, and builds trust to contribute to each customer lifetime value through repeat business. Many of our merchants have seen significant revenue increases after implementing redo. Embracing free return coverage strengthens your customer relationships, gets them checking out faster, and fosters loyalty.

Press & Media

The future of post purchase experience.

Still paying for a returns app? Not anymore.