Recharge

Add Redo with selling plans so each subsequent order in the subscription continues to have Redo free returns added.

Built by
Redo Tech
Category
Customer Management

Overview

Recharge is a leading subscription management platform that empowers ecommerce brands to create, manage, and optimize subscription offerings. Designed to enhance customer retention and build recurring revenue, Recharge offers robust tools for managing subscription billing, customer accounts, and analytics. Its seamless integrations with popular ecommerce platforms and flexible APIs make it easy for businesses to deliver personalized subscription experiences, increase customer lifetime value, and streamline operational workflows.

Key Benefits and Use Cases:

  • Subscription Management: Easily set up and manage subscription plans for products and services.
  • Customer Retention: Improve loyalty and reduce churn with tools like subscription customization, skip options, and automated reminders.
  • Flexible Billing: Provide customers with a variety of billing and payment options tailored to their needs.
  • Data-Driven Growth: Use analytics and insights to optimize subscription offerings and boost recurring revenue.

Setup your integration

Integrating Recharge with Redo allows businesses to offer free returns and exchanges for subscription purchases, creating a seamless post-purchase experience for subscribers. With this integration, customers can initiate and manage returns or exchanges for subscription items through Redo’s automated returns portal, while businesses benefit from streamlined operations and reduced manual effort. This integration helps build customer trust and satisfaction by addressing subscription-related concerns effortlessly, leading to higher retention rates and a stronger subscriber base. Together, Recharge and Redo empower businesses to provide a flexible and customer-centric subscription experience.

To set up your ReCharge integration, follow these steps:

  1. Reach out to the Redo team for the integration setup
  2. Add the selling plans to redo setting up for each possible subscription cadence
  3. Ensure Redo doesn't get discounted for subscriptions

This specific integration has to go through our internal engineering team to be setup.

Frequently asked questions

How does an exchange happen?
How are labels created for the customer?
How can I track the return and exchange orders?
How will I know when the return is received by the supplier?
What if I have my Redo return flow marked to “Return in Transit”?

Frequently asked questions

What is the partnership between Shop and Redo?
What is the Shop app?
I didn’t realize I was selling my products in the Shop app. How does this happen?
What is Redo?
I already have Redo functionality set up in the Redo app. How will it show up in the Shop app?
How much does this new feature cost me?
How do I make changes to Redo that are displayed in the Shop app?
Why was this enabled for me?
How do I deactivate the Redo functionality?
What should I expect in terms of results?
Where can I look at the results?
Who do I contact if I need more information?