ShipHero

Seamlessly update whenever a return is in progress or update of the status return across both Redo and ShipHero.

Built by
Redo Tech
Category
WMS

Overview

ShipHero is a powerful fulfillment and shipping platform designed to streamline logistics for ecommerce businesses. With tools for warehouse management, order fulfillment, and shipping automation, ShipHero empowers brands to manage their supply chain efficiently and scale their operations. The platform integrates seamlessly with leading ecommerce tools and carriers, providing a centralized hub for tracking inventory, processing orders, and optimizing shipping workflows. Whether fulfilling orders in-house or through ShipHero’s fulfillment network, businesses can deliver a seamless and reliable customer experience.

Key Benefits and Use Cases:

  • Warehouse Management: Gain complete control over inventory, order processing, and shipping workflows in one platform.
  • Shipping Automation: Automate label creation, carrier selection, and tracking updates to save time and reduce errors.
  • Scalability: Manage operations efficiently as your business grows, whether you ship in-house or through ShipHero’s network.
  • Real-Time Visibility: Access real-time insights into inventory levels, shipping status, and order fulfillment performance.

Setup your integration

Integrating ShipHero with Redo enhances the post-purchase experience by seamlessly syncing shipping updates when a return or exchange is processed through Redo’s platform. This integration ensures that customers receive accurate and real-time updates on the status of their returns or exchanged items, improving transparency and customer satisfaction. For businesses, this streamlines logistics, reduces manual work, and ensures alignment between returns management and fulfillment workflows. Together, ShipHero and Redo enable a more efficient, customer-focused returns process while maintaining complete visibility and control over shipping operations.

Reach out to our team today to get your integration set up today.

Frequently asked questions

How does an exchange happen?
How are labels created for the customer?
How can I track the return and exchange orders?
How will I know when the return is received by the supplier?
What if I have my Redo return flow marked to “Return in Transit”?

Frequently asked questions

What is the partnership between Shop and Redo?
What is the Shop app?
I didn’t realize I was selling my products in the Shop app. How does this happen?
What is Redo?
I already have Redo functionality set up in the Redo app. How will it show up in the Shop app?
How much does this new feature cost me?
How do I make changes to Redo that are displayed in the Shop app?
Why was this enabled for me?
How do I deactivate the Redo functionality?
What should I expect in terms of results?
Where can I look at the results?
Who do I contact if I need more information?