1:1 personalized marketing

Better marketing through intelligent personas and interactive campaigns.  Create marketing campaigns that stand out from the rest

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AI Personas

AI analysis across thousands of data points to build curated personas for your marketing campaigns that effect content, recommendations, and more.

Shop in Email

Add interactive elements to your email campaigns allowing shoppers to select variants, add to cart, and initiate checkout directly in an email.

The full journey

Personalize marketing campaigns through email, SMS and post-purchase transactional emails to drive incremental revenue at each stage of the journey.

Revolutionary for each department.

51%

Average retained revenue by customers using the return flow

“Their platform allows us to offer seamless exchanges and accurately handle our complex discounts, something we struggled with before.”

“Switching to Redo has transformed our post-purchase experience. The unified platform, enhanced functionality, and dedicated support have streamlined our operations and created significant cost savings”

17%

Increase in exchange rate when using the AI exchange agent after switching from a different provider

Tools for the operations team

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Returns

Deliver the best post-purchase experience, reduce fraud, and increase exchange rates with AI.

Claims

Cut out the manual work from your pick, pack, and ship process. Use AI to streamline and boost fulfillment speed.

Order Managment

Cut out the manual work from your pick, pack, and ship process. Use AI to streamline and boost fulfillment speed.

Warranties

Simplify your order processing through automation and live tracking, ensuring a delightful experience for your customers.

AI agents automate  anything and everything.

Exchange optimization agent

Improve you exchange rate by 10%+ with our exchange agent. Help guide your customers through the most ideal experience for both parties.

Return analysis agent

Improve you exchange rate by 10%+ with our exchange agent. Help guide your customers through the most ideal experience for both parties.

Email template builder agent

Improve you exchange rate by 10%+ with our exchange agent. Help guide your customers through the most ideal experience for both parties.

Fraud detection agent

Improve you exchange rate by 10%+ with our exchange agent. Help guide your customers through the most ideal experience for both parties.

What brands are saying

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Kasandra Scales

Busy & Baked

It's saved us. It saved me because I'm customer support. So many things. I'm like, 'please go to our return center.'

Kendra

The Rustic C Boutique

I love that. That looks honestly fabulous, much better than anything that I the other apps that I was working on, so I love that

Autumn Rivera

CPAP

I'm gonna have so much fun with like, so much fun with these flow paths.

Michael Garcia

Audien Hearing

Redo has inspired this whole entire push internally for ironing out audience reverse logistics

What our customers are saying

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Honestly, Redo has been a game-changer for our exchange rates. We were looking for a way to get more customers to swap items instead of just returning them, and Redo has delivered.

The cost savings alone made the change a no-brainer, but on top of that, their service has been unmatched.

Redo's AI SMS abandonment messages are performing 3X better than our regular messages - that's huge for our brand! Super easy to set up and manage both SMS and email on the same page. Everything is just what I need!

Auto batching has made our fulfillment process incredibly efficient. We’re saving so much time!

We love love love the scan-to-verify feature. No mouse, no keyboard. Just fast, error-free packing!

Redo's software has made everything faster. It has freed up half of my day to work on other tasks.

The packing slips, the labels, our entire fulfillment setup, it all looks perfect. This setup is electric.”

“Returns flatlined, but exchanges went up a 78%, and that means money in my bank account.”

The cost savings is just nuts. We pay for dozens of point solution and it adds up. Having all of your products under one platform is just so much better, and cheaper!

Redo has transformed our returns process! The seamless ShipHero integration and customizable flows have saved our team countless hours, while the shop on-site exchange option keeps our customers happy and engaged.

Have questions?

What makes Redo's order tracking solution unique?

Redo's order tracking is seamlessly integrated with your overall post-purchase experience, offering customized tracking pages, real-time updates, and deep analytics. This unified approach helps increase customer satisfaction, reduce support tickets, and enhance brand loyalty.

Can I brand the tracking experience to match my store’s identity?

Yes, Redo lets you fully customize tracking pages with your logo, colors, personalized messaging, promotional banners, and upsell opportunities, providing a cohesive brand experience from checkout through delivery.

Which shipping carriers does Redo support for order tracking?

Redo integrates seamlessly with all major global and regional shipping carriers, ensuring comprehensive tracking coverage and accurate real-time updates, regardless of your logistics provider.

What kind of analytics does Redo provide around order tracking?

Redo delivers comprehensive analytics including insights on delivery performance, carrier reliability, customer engagement with tracking pages, and satisfaction metrics. These analytics empower you to continuously optimize your customer experience and operational efficiency.

How quickly can I get started with Redo's order tracking?

Getting started is quick and easy. Redo integrates smoothly with major eCommerce platforms, offers straightforward onboarding, and provides dedicated support to ensure a seamless implementation and minimal disruption to your business. Brands can get started in as little as 30 minutes.

Start getting more profit from each buyer touch point

Tools enhanced by AI build the products that can drastically impact your business. Take 30 minutes to see how today.

"I basically wanna move forward with just about the whole suite of stuff. What's next steps"

- Demo call yesterday

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